iPad Insurance Information

  • iPad Use and Damage

    The district provides an iPad for each student to use for educational and appropriate personal purposes. The iPad is free to use, just like any other educational resource. Insurance is not required and normal wear and tear, such as dents, scrapes, light scratches, and worn out cords will be covered by the district. Accidental and any sort of intentional damage occurring at home will be billed to the student.  Damage at school may be billed following an investigation by the Technology Department and building administration.

    The district strongly encourages students to carry their iPad back and forth from home to school like any other school resource. For the 2023-2024 school year, no insurance purchase is required for home use, but it is available for families who wish to purchase coverage from the district. Full insurance for the school year is $20/student/year. The only item required for home use is a signed iPad Usage Agreement.
    The insurance, if purchased, covers the first two incidents of accidental damage. An Otterbox case is provided with each iPad in grades K-9 and a Logitech keyboard case in grades 10-12, both of which protect the iPad from most wear and tear damage. The most common form of damage is a cracked screen, which is not considered normal wear and tear. Depending on the extent of damage, a cracked screen costs between $20 and $75 to repair. Insurance does not cover cracked screens if it is determined that the student removed their iPad from the case.  Theft is also fully covered by insurance but an official police report must be provided.

    Purchasing Insurance

    Insurance can be purchased through SchoolCafe, by sending a payment to the technology office, or paying in person at the technology office:
    Hempfield School District
    Technology Department
    220 Church Street
    Landisville PA, 17538

    Common Insurance Questions

    • Is damage to the case covered (Damaged screen protectors, broken stands, etc.)? Intentional damage or incidents where the case is no longer usable may result in a bill to repair/replace the damaged case. Normal wear and tear to the iPad case will not result in a bill. The iPad should not be removed from the case at any time. If the case needs to be removed or is damaged and needs repair, let a teacher or staff member know immediately.
    • My iPad has stopped working. Is this covered? Hardware defects, battery failures, and other manufacturer problems will be repaired or replaced, with or without insurance.
    • Will I get the same iPad back if it is damaged? That depends on the extent of the damage. Tech will try to return the same iPad, but this may not be possible. In addition, it is likely that TouchID will no longer function after a cracked screen is replaced due to the way the fingerprint sensor and home button are connected to the screen assembly. Whether or not the original iPad can be returned does not impact the maximum incidents of damage outlined in the insurance terms.
    • What happens if I damage my iPad but don't pay for the repair costs? What happens if I damage my iPad, don't buy insurance, and don't pay the repair costs? In both situations, your iPad will be repaired and made available for use in school, but it cannot be taken home until the balance of the repair cost is paid to the district. Outstanding repair balances will follow students from year to year and may ultimately impact participation in graduation. Damage to iPads is treated the same as a damaged textbook or any other outstanding fine at the end of the school year.